How to update or change my account email address

Modified on Fri, 14 Feb at 7:04 PM

If you have already created an account at www.comprehensibleclassroom.com and need to change your email address, follow these simple steps.


Step 1: Log in

Log in to your account using your existing email address. First, click "log in" in the top right corner. 


Then, enter your existing email address and password. If your account is linked to Google through Google SSO, click"Sign in with Google" instead, and enter your Google email address and password:


Step 2: Click "My Account"

This hyperlink is located in the top right corner of your screen.


Step 3: Click "Account Settings"

Account Settings is the third tab under the "My Account" heading. On this screen, you will see the email address currently associated with the account, unless you are using Google SSO to log in. (See below)


If you are using Google SSO to sign in, you will need to unlink it from your Google account before you can change the email address. Click "Unlink?" to unlink the account. Please note: If you do not see the option to "Unlink", email us to explain what you experienced, and also share with us the email address that you want to change your account to. A support team member will take care of it for you!


Step 4: Change email address

Delete the current email address and enter the new one.


Step 5: Enter and confirm a password

Enter and confirm a password to approve the email changes.


Step 6: Save changes

Scroll to the bottom of the screen and click "Save Changes". In the future, you will use your new email address to log in!


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